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General Data Protection Regulation (GDPR) Policy

1. Introduction

PHL Hydraulics UK LTD is committed to protecting and respecting your privacy. This GDPR policy outlines our practices regarding the collection, use, and sharing of your personal data. We adhere to the General Data Protection Regulation (EU) 2016/679 (GDPR).


2. Data Controller

The data controller responsible for your personal data is PHL Hydraulics UK LTD, located at Unit 5 Greenwood Court, Ramridge Road, Luton, LU2 0TN. You can contact us at for any questions or concerns about this policy.


3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Email address, telephone number, and physical address.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.


4. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To fulfil the purposes for which you provided the data.

  • To provide you with information, products, or services that you request from us.

  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To make suggestions and recommendations to you about goods or services that may be of interest to you.


6. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.

  • Contract: Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.

  • Legal obligation: The processing is necessary for us to comply with the law.

  • Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.  


7. Data Sharing

We may share your personal data with the following parties:

  • Service providers: Companies that provide services on our behalf, such as payment processing, order fulfilment, IT services, and customer service.

  • Affiliates: Our subsidiaries and affiliates for the purposes described in this policy.

  • Legal authorities: When required to comply with a legal obligation or to protect the rights, property, or safety of [Your Company Name], our customers, or others.

  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.


8. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with data protection laws and that appropriate safeguards are in place to protect your personal data.


9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.


10. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request the transfer of your personal data.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at


12. Changes to This Policy

We may update this GDPR policy from time to time. Any changes we make will be posted on this page. Please check back periodically to see any updates or changes to our GDPR policy.


13. Contact Us

If you have any questions about this GDPR policy or our privacy practices, please contact us at:

  • Email:

  • Address: Unit 5 Greenwood Court, Ramridge Road, Luton, LU2 0TN

  • Phone: +44 7825 759318

By using our website, you acknowledge that you have read and understood this GDPR policy.

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